Returns & Exchanges
At High Street Pakistan, we want you to be completely satisfied with your beauty purchase. If your product arrives damaged or incorrect, you can return it within 7 days of delivery as long as it remains unopened and in its original packaging.
Initiate Your Request
Contact our customer support team via WhatsApp or email within 7 days of receiving your order to report any issues with your beauty products.
Quality Verification
Provide clear photographs or a short video of the items, ensuring the seal and packaging are visible to verify the condition of the product.
Secure Packaging
Once your return is approved, pack the items securely in their original box to prevent any leakage or damage during the transit back to our warehouse.
Refund or Exchange
After we receive and inspect the returned items, we will process your exchange or issue a store credit refund within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing